2-way Radio Integration
Gain additional value from your in-store, 2-way radios!
Many stores use 2-way radios for in-store communication. It is no wonder since these radios can be a very cost effective way of enabling store teams to rapidly coordinate activities and respond to evolving situations. Yet, with some integration, radios can do so much more for your store.
ClearPath™ – Use your phone to speak with 2-way radio team members!
Radios are great for team communication - that is, if you have a radio. Indyme’s ClearPath™ changes that. Cashiers are now able to obtain price information or other assistance quickly using a telephone to talk with radio-equipped team members. Likewise, a manager can use a wireless telephone or PDA to converse with 2-way radio users – even selecting the sales associate radio channel or the loss prevention radio channel (or whatever channels your stores may have designated, if any).
QuickLink™ enables cashiers, service desk, and other stationary workers to be free of bulky 2-way radios. These associates will be able to talk with radio-carrying team members whenever assistance is needed using Indyme’s QuickLink retail solution.
QuickLink™ enables store team members to use wired or wireless telephones
to speak with store associates carrying 2-way radios.
Interested in learning how Indyme's QuickLink™ retail solution will benefit your store?
Click here to contact an Indyme Application Specialist right now!
Alarm Notification – Important messaging to 2-way radios for action!
Whether it’s a shopper pressing a call box button or a kiosk screen to request assistance, a truck arriving at the delivery dock, a refrigeration unit failing, or dozens of other possible events of interest – now your 2-way radio team can be instantly notified. Indyme’s Connect™ Platforms provide the flexibility to accept and generate message triggers and then route notification messages to virtually any communication device, including 2-way radios. If you use more than one 2-way radio channel (such as one each for managers, sales associates, and security), the right messages automatically route to the most appropriate team for action.
Instant notification to 2-way radios of service needs, security issues, assistance requests, equipment malfunctions,
and other events enables immediate team coordination and resolution.
