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Magellus Assistance Centers
The next era of customer service and multi-channel marketing is here.
Finally, a customer assistance solution that's as sophisticated as your customer. With a full spectrum of interactive product and assistance applications, our Magellus solutions give your customers more on-demand options than ever before. Like quickly locating products in the store, checking prices, reviewing gift registries or gift card values, and requesting live assistance. All at the touch of a screen.
Beyond service, Magellus is designed to deliver a complete spectrum of marketing content. From product information and advertising, to promotions and specials, to cross-sell and accessory purchase suggestions, the realm of possibilities is limited only by your imagination. And with Indyme's integrated platform of content managment tools, managing your marketing efforts has never been easier.
Magellus Business Value
With Magellus, your retail enterprise is empowered with two of the most important conversion-influencing elements in retail- consistent customer assistance and tailored in-store marketing content.
The Power of Customer-Controlled Assistance
One of the largest factors influencing consumers today is the ability to control their retail experience. In fact, studies now show that consumers rank control over price in their list of decision influencers. With Magellus, your customers can have exactly what their looking for- 'on-demand' control over virtually every part of your store- in a consistent, friendly, and easy-to-use format.
Point-Of-Purchase - Where Marketing Matters Most
A recent survey by Decision Analyst found that Point-Of-Purchase information was the single greatest influencer on final purchase decisions for almost every retail segment. In these critical moments, where better to focus your marketing efforts than in the store itself? With Magellus, marketing content is focused where it matters most.
Magellus Features
- 6.5-30+ inch screen-sizes available, including standard and touch-screen models
- Integrated hardware options include
- price scanner
- printer
- magnetic strip reader
- IP telephone
- Integrated application options include:
- interactive store directory & product locator
- price checking
- gift card balance checking
- product/gift registration query
- branded product and service content, including custom audio and video content
- interactive marketing content, including affinity & awards programs
- personal assistance request
- Wall & counter mounting options for installation in virtually any counter, aisle or end cap configuration
- Available in a variety of configurations and colors, including custom options
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TAILORED SOLUTIONS
Indyme designs every solution around your specific needs and challenges
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