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Our experienced team is always available to discuss your needs.
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CONNECT Enterprise Platform
The intelligence behind every solution, CONNECT enables the connectivity, the content, and the control behind every endpoint device on your store floor. Through the power of CONNECT, everything from call boxes and assistance centers to in-store phones and radios become intelligently connected. Add in a comprehensive suite of content-rich applications and enterprise management tools, and suddenly your retail environment is a conversion-focused machine.
CONNECT Business Value
Connected thru CONNECT, your store's endpoint devices become an integrated network of intelligent tools- enabling more visibility and control over your retail enterprise than ever imagined.
Content
Today's consumers are more sophisticated than ever, and providing relevant content at the point-of-sale is critical to influencing their buying decisions. With a full spectrum of product assistance and promotional content delivery applications, CONNECT delivers the most comprehensive conversion-enhancing content available today.
Visibility & Control
With CONNECT, you have the tools and information to see what's happening on your store floor. Like activity request volumes and response times by hour, department, day or week. And with CONNECT-enabled devices, you can control everything from content and messages to promotions and marketing from a central location.
CONNECT Features
- A full spectrum of customer assistance and workflow optimization applications designed specifically for retail.
- Customer Assistance applications including:
- Call assurance
- Auto attendant
- Promotion delivery
- Service & information portal
- Workflow Optimization applications including:
- Security triggering
- Threshold triggering
- Assistance & information portals
- Task scheduling
- Enterprise applications & reporting including:
- Service Activity & Response reporting
- Notification & Escalation
- Promotion management
- Device management
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TAILORED SOLUTIONS
Indyme designs every solution around your specific needs and challenges
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