Optimized Platform Integrates Shopper and Associate Devices into a Centrally Managed Network for Easy Distribution of Promotional Content and Aggregation of Store Metrics.

YES!  I'd like to learn more about the CONNECT retail management platform. Click here to contact Indyme Solutions.

Indyme, the leading developer of shopper assistance solutions for the retail industry, announces the release of the CONNECT™ retail management platform. Developed to increase conversion rates by improving the shopping experience and store operations, CONNECT enables the retail enterprise to manage reporting and workflow applications; network sales associate and customer end-point devices, and deliver point-of-purchase promotional content – all from a single, centralized platform.

Based on an open architecture for seamless integration into existing store systems, CONNECT consists of several modules that incorporate a wide range of customer assistance, workflow and reporting applications specifically designed for retail. This modular platform provides the core engine for retailers to build customized solutions that link call boxes, digital assistance centers, and communication devices such as walkie talkies, radio, VoIP handsets, and other wireless devices into a ubiquitous communication network.

Once connected, store managers garner heightened control over key elements in the retail environment including: distribution of promotional content, employee productivity metrics and enterprise operations.

“Our core value is improving the retail experience crucial for converting shoppers into purchasers,” said Steve Deal, chief executive officer of Indyme. “By unifying disparate end-point devices into a connected network, CONNECT grants retailers full control over the three keys to conversion: customer intimacy, operational efficiency and enterprise performance.”

CONNECT platform integrates into the retailers existing network infrastructure for fast time-to-market and low initial investment. Indyme also offers a professional service team whose expertise and devotion are solely focused on the retail industry. From engineering to project management, Indyme’s specialists can assist with the design, planning, installation and management of in-store technology solutions.

“It’s important that productivity is maximized out of every square foot inside our stores,” noted a top US retailer. “Indyme has exceeded requirements by providing a solid platform for consolidating and managing our technology investments resulting in better store-floor practices that drive overall sales.”

Indyme’s CONNECT is also available in a lite version called CONNECT Start. Incorporating all the features of CONNECT minus the enterprise management and interactive voice response (IVR) elements, CONNECT start quickly joins Radius™ call boxes interactive assistance devices with a 2-way radio or PA system immediately resulting in improved store efficiency.