How Smart Response™ Helps You and Your Customers

Would instant communication capabilities add value to your solution? Might it renew interest from existing customers, attract new customers, spawn new applications, or even pave the way to new markets? If so, the Alliance Network may be your fastest way to embrace the mobility revolution.

Integrated with Indyme’s Smart Response system, your product can send real-time messages to the communication devices used in your customer’s work environment (smart phones, tablets, two-way radios, pagers, wireless phones, walkie-talkies, e-mail, etc.). Empowering your customers with real-time notification of urgent events related to your product can add tremendous value to their operations and one more dimension to your ROI case.

Smart Response accepts event and alert triggers from virtually any device or system and then follows business rules to instantly notify one or more users so they can take appropriate action. Better yet, your message routes to the right person and, if necessary, escalates to others for prompt delivery and action.

In addition, this activity drives reports revealing date, time, and response performance of any processed alert. Such reports empower users to improve performance and provide metrics that help identify the value delivered by your integrated solution.

The Indyme Alliance Network empowers your business to:

• Deliver new features and value to your existing customers
• Capture new business in current or new markets
• Tap into referrals from Indyme’s extensive tier-one customer base
• Build cross-market presence through collaboration with Indyme and other Alliance Network members

The Indyme Alliance Network: How it Works

Indyme provides tools and assistance to help your technical team select and implement the most appropriate Smart Response integration path. Once tested, your solution becomes Indyme Alliance Network certified and you are set to introduce the new communication capabilities of your solution to the market.

The Indyme Alliance Network operates as a cross-referral program. Indyme sales representatives are alert to opportunities for your solutions and, when appropriate, provide you with referrals to our customers and prospects that would benefit from your product. Likewise, we appreciate referrals from you when you think we may be of assistance.

This is not a reseller arrangement (for that, let’s talk about the Indyme Reseller program). In most cases, each company is responsible for their respective sales efforts. Indyme provides implementation details and support for its products while the partner provides the same for theirs, and we collaborate to present the best integrated solution.

Integration Options

Our integration team has all the tools, techniques, and project experience needed to readily add your solution to Indyme’s Smart Response environment.

While we offer numerous integration methods, the two most common are:
· LAN/WAN: Using a very simple protocol, your product sends an event trigger; we take it from there!
· Switch Contact: Connect to one of Indyme’s small low-power radio modules; we take it from there!

Our technical team is eager to assist you with these or any of our other integration methods.

Getting Started as an Indyme Alliance Partner

If you’re ready to get started or have some questions, e-mail us at alliance@indyme.com.
We’re eager to show you how easy it is for your product to start messaging and for us to work together to capture new business.