Success Story:
Balancing Shrink and Sales

BevMo!, a major beverage retailer, prides itself on delivering exemplary customer service. The need to place high-ticket items in locked cases, however, often sent customers searching for help, raising the risk of abandonment. Today, shoppers at this 114-store chain simply press an Indyme wireless button to summon help; personal assistance and expert advice arrive promptly. This not only avoids abandonments but increases the opportunity to build tickets.

Instant awareness – Smart Response.