Service and Support
Indyme’s suite of support offerings ensures that your solutions are properly implemented and maintained. These comprehensive offerings help extend the life of your Indyme system and enable it to fully deliver the desired benefits to your operation year after year. Since the needs and maintenance strategies of Indyme customers are often unique, the services are often blended to optimize each situation. Our support team is eager to understand and tailor a support strategy that best meets the unique needs of your company. Services include:
Administration and Reports Services
Indyme also offers services to assist enterprises with chainwide system variable maintenance, such as promotional messages and store hours. Occasional adjustments, additions, and/or replacement of these variables and messages can be performed quickly and efficiently for one store or the entire chain. If desired, full reporting services – beginning with the gathering of activity data from each store to creating and posting management reports – can also be performed on an ongoing basis. These services are also adapted as needed to meet your unique needs. Indyme can provide these as a comprehensive service or help to enable your team to perform some or all of these tasks. |